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PROBLEMS & SOLUTIONS ON UPLOADING MESH
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Error Message:
Error: DAE parsing issue - see log for details
  • CAUSE A:
    An object has a negative scaling within Blender. When you UV-unwrap it, you get the message: "Object has non-uniform scale, unwrap will operate on a non-scaled version of the mesh."
    SOLUTION A:
    Apply Scaling in Blender: Object > Apply > Scale
  • CAUSE B:
    An older version of Blender has been used.
    SOLUTION B:
    Update Blender to the latest version.
  • CAUSE C:
    You are uploading a .dae-file from your Windows Desktop. If you open your SecondLife.log you will find the message "Upload permission set to true but uploadModelUrl is empty!" Another file on your Desktop or a permission seems to disturb the upload process.
    SOLUTION C:
    Create an empty folder on your local hard disk drive. Save the .dae-files of your current mesh project into this folder and upload again. Generally: Make separeate subfolders for any of your mesh projects, otherwise files from other projects can interfere each other.
Error Message:
Error: Material of model is not a subset of reference model.
  • CAUSE A:
    You are uploading custom files for each LOD, and one object has different materials assigned between its LODs.
    SOLUTION A:
    Assign exact the same materials to each LOD of each object. A material has to be assigned at least to a single triangle.
  • CAUSE B:
    An object name contains "_LOD", but doesn't end with it, e.g. Spire1_LOD3.001
    SOLUTION B:
    Rename object names, e.g. to "Spire1.001_LOD3"
  • CAUSE C:
    Two LODs contain an object with the same name. Since viewer 3.8.4.305119 object names have to follow a strict naming rule. This disallows having the same object names in two LODs.
    More info:
  • SOLUTION C:
    You can use the old way by setting the debug setting "ImporterLegacyMatching" to TRUE. This also allows you to organize our objects in your project files in groups or layers, which can reduce your work load and error probability by sharing objects between LODs.
  • CAUSE D:
    Two object names have the same string in front of a space, e.g. "Wall A" and "Wall B"
    SOLUTION D:
    Remove spaces from object names, e.g. "Wall-A" and "Wall-B"

Error Message:
Error: Levels of detail have different number of textureable faces.
  • CAUSE:
    One object has a different number of textureable faces than an object of another LOD.
    SOLUTION:
    Ensure that objects of different LODs have the same number of materials assigned.

Error Message:
Error: OBJECTNAME failed to upload: Multiple errors while validating asset. Upload_InvalidAsset. See the log file for details.
  • CAUSE:
    unknown
    SOLUTION:
    unknown

Error Message:
Error: OBJECTNAME failed to upload: [Details]See SecondLife.log for details
  • CAUSE:
    Unkown, possibly a temporarily server side issue.
    SOLUTION:
    Your .dae files are OK. Just wait some minutes before you try to upload again.

Problem:
The viewer crashed after selecting the initial .dae file.
  • SOLUTION:
    Delete the .slm file which has been saved by the viewer automatically in the same folder as your .dae files.

Error Message:
Error: OBJECTNAME failed to upload: MAV_MAX_HULLS_EXCEEDED Upload_InvalidAsset. See the log file for details.
  • CAUSE:
    Object is too complex - it has too many triangles.
    SOLUTION:
    Simplify it.
---------------
deejay, builder and designer
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